Terms and Conditions – Pay Less Tax Ltd trading as FastTax.ie

Note that our name may be referred to as Pay Less Tax Ltd, PLT, Fasttax.ie or The Company as required throughout this document.

Effective Date: 01/07/2025

Welcome to FastTax.ie. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using this site, you agree to be bound by these Terms and our Privacy Policy.

This website is operated by FastTax.ie, a trading name of PayLessTax Ltd, registered in Ireland at 117 Baggot Court, Dublin 2, D02 DD42, Ireland, Company Number 382780, VAT Number IE9581934F. You can contact us at info@fasttax.ie.

FastTax.ie provides online tax return tools and services for individuals filing Form 11 income tax returns. We offer three service tiers: Self-Submission, Reviewed Submission, and Full-Service Submission. Details of our services are available on our Home Page and Plan Pages.

2.1 We must have access to the Revenue Ros system as your agent to provide a full service to you regardless of which Plan is purchased. This allows for the retrieval of PAYE and State Pension details from the Revenue records to facilitate fast completion of your tax return. For Plan 3 customers it is required for our tax return filing service. It also provides us with details of your preliminary and final income tax payments. Note that we cannot access any records that we have not filed via the Revenue ROS system on your behalf.

In March 2025 the Revenue introduced new security measures to guard against fraud and identity theft. These new procedures require purchasers of any of our plans to respond to Revenue notifications of the application for agent linking which cannot be completed without action being taken by purchasers directly to the Revenue confirming our application for agent linking.

Follow these links for the Revenue guidelines for instructions on how to respond to the Revenue notifications to facilitate the completion of the agent linking process.

• https://www.revenue.ie/en/tax-professionals/advisor-e-linking/index.aspx
• https://www.revenue.ie/en/tax-professionals/tdm/income-tax-capital-gains-tax-corporation-tax/part-37/37-00-04c.pdf

Customers must respond to the Revenue within one month otherwise the application will be automatically deleted by the Revenue. We will not be notified of such deletions by the Revenue. A new application will then be required to complete the process. This will give rise to additional costs being incurred by customers to be paid to us of €150 for each additional application that has to be made.

While security measures are always welcome, they may lead to delays in completing the agent linking process particularly during the period September to November each year.

We do not accept any liability for missed and/or late tax return filings and/or tax payments being made late if we do not have our agent linking facility in place in time to meet tax return filing deadlines due to either customers not responding quickly enough to the Revenue or due to delays in the Revenue systems for dealing with such matters or due to delays caused by any other matter outside of our control.

2.2 Plan 1

Customers must complete the agent linking process as per 2.1 above for us to provide a full service to them.

• The customer utilises FastTax.ie proprietary software to compile a draft Form 11 and accompanying Schedule D case breakdown where applicable.
• Technical support covers software navigation only; no tax computation or interpretative assistance is provided. Support is subject to fair use provisions.
• The customer remains solely responsible for verifying all tax computations, submitting the final return to Revenue using their own ROS account, and arranging timely payment of Preliminary Tax and Balancing Payments.
• In the unlikely event of the Revenue issuing a notice of assessment that differs from the FastTax.ie tax calculation an upgrade to Service Plan 2 will be required for us to check the position.
• If it transpires that the difference is a fault of the FastTax.ie software systems (not including incorrect data entry or the leaving out of required information) then the cost of the upgrade will be refunded.

2.3 Plan 2

Customers must complete the agent linking process as per 2.1 above for us to provide a full service to them.

• The customer generates a draft Form 11 and detailed computation using FastTax.ie.
• Upon notification by the customer that the return is finalised, FastTax.ie will review the completed tax return and schedules for computational integrity and conformity with the data entered.
• No audit of underlying records is performed. Any suggested amendments are advisory only; the customer is responsible for implementation.
• One round of review is included; subsequent amendments due to customer changes may incur additional fees.
• Support extends to clarifying Revenue practice relevant to the inputted data within reasonable timeframes (generally 30 minutes total).

For customers who sign up for this service within one week of the tax return filing deadline, we will endeavour to complete our Review service prior to the deadline date. If you miss our one-week requirement deadline, we do not guarantee that we will be able to complete a review of your tax form and we do not accept any liability for any tax penalties or interest charges that may arise because of the late submission of your tax form.

2.4 Plan 3

Customers must complete the agent linking process as per 2.1 above for us to provide a full service to them.

What FastTax.ie (on behalf of Pay Less Tax Ltd) will do:

• We will check that your tax return appears complete and your tax liability is correctly calculated based on the figures you’ve provided.
• We do not verify your underlying records — these remain your responsibility.
• We are not liable for any inaccuracies in the figures you supply, and the Revenue Commissioners determine your final tax liability.
• Once we review your return, we’ll email you with any comments, corrections, and the amount of tax due.
• You must respond to any required corrections within 2 days, otherwise we cannot guarantee on-time submission.
• We will only submit your return to Revenue once you confirm approval by email.
• If we are arranging for Revenue to debit your bank account, you must also confirm your agreement to the payment amount by email.
• We’ll confirm by email once your return has been submitted.

Making Tax Payments:

• You are responsible for making sure your tax payments are correct and on time.
• If you’re using ROS filing, and choose to pay via once-off bank debit, we can authorise Revenue to collect payment from your bank on your behalf — but we are not responsible for any issues with that payment process.
• If you’re submitting a paper return, you must arrange payment yourself using your Revenue payslip or via ROS.
• To qualify for Revenue’s extended ROS deadline, both your return and payment must be submitted electronically via authorised bank debit.

What Plan 3 Customers Must Do:

Customers must complete the agent linking process as per 2.1 above for us to provide a full service to them.

• Complete your tax return within 4 weeks of purchase, or sooner if the tax deadline return submission date is within 4 weeks of purchase.
• If you join within 2 weeks of the tax deadline, we’ll try to complete the service in time, but cannot guarantee on-time submission. We’re not liable for penalties or interest if your return is late.
• Once your tax return is fully complete, notify us for review. We perform one final check, so ensure all information is entered before you submit it for review.

As detailed in 2.1, the customer must cooperate fully with Revenue e-Linking protocols. Failure to complete agent linking within Revenue deadlines may require repeat applications subject to a €150 administration fee per re-application.

To use our services, you must be at least 18 years of age and capable of entering a legally binding agreement. You agree to provide accurate and complete information.

All prices are inclusive of VAT as per the VAT Consolidation Act 2010. Payment is due upfront. Refunds are not available once the service commences. Upgrade credits apply; downgrades take effect from the next renewal cycle.

Per SI 484/2013, consumers have a statutory 14-day cooling-off period unless they consent to immediate service performance. By purchasing, you expressly request immediate commencement and waive the cooling-off right once processing begins.

When you register, you must provide a valid email and password and keep this information secure. You are responsible for all activity under your account.

You agree not to misuse the site or use it for any unlawful purpose. You agree not to copy, modify, distribute or exploit any content on this site without prior written consent.

Where customers leave completion and/or submission of their tax return to the final forty-eight hours prior to the tax return deadline date, no responsibility is accepted for late submissions due to ROS file load up problems and/or any other matters that prevent the customer filing their tax return prior to the deadline date.

It is also a condition of our services that Pay Less Tax Ltd does not have any responsibility in the unlikely event of a late submission of your tax return form to the Revenue due to circumstances outside of our control.

It is the responsibility of the customer to ensure that correct tax payments are made on time.

All website content including text, graphics, logos, and software is owned by or licensed to FastTax.ie and is protected by copyright laws.

While we take reasonable care in providing our services, we do not guarantee uninterrupted or error-free operation. Our liability to you is limited to the fees paid for the service in question, except where prohibited by law.

The Site is provided by the Company on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, the Company makes no representations or warranties of any kind, express or implied, regarding the use or the results of the Service, the Content or the Materials in terms of its correctness, accuracy, reliability, or otherwise.
The Company shall have no liability for any interruptions in the use of the Site.

The Company disclaims all warranties regarding the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement.

The Company does not warrant that the Site will operate error-free or that the Site and its server are free of computer viruses and other harmful elements. If because of your use of the Site or its Content, there is a need for servicing or replacing equipment or data, the Company assumes no responsibility whatsoever for those costs.

You agree to indemnify and hold the Company, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable legal fees and costs, made by any third party due to or arising out of your use of the Site the Content or the Materials, the violation of these Terms, or the infringement by you, or any other user of the Site using your computer of any intellectual property rights of any third party

Users of our free calculators do so without any liability being attached to FastTax.ie and accept that they take full responsibility for all data entered by them and that the resulting tax calculations are based on such data and that FastTax.ie has no obligations to them in respect of same. Data entered will not be used by FastTax.ie for any other purpose and will be destroyed within 12 hours of entry.

Our free calculators as well as our paid service do not allow for the tax reliefs due to the carrying on of a farming activity and any customer using our service while carrying on a farming activity accept this and that FastTax.ie has no responsibility for not claiming farm tax reliefs applicable to a farming activity.

This site may link to external websites operated by third parties. We are not responsible for the availability, content, or policies of those sites. You use them at your own risk and should review their terms and privacy policies directly.

While we aim to provide accurate information, we make no guarantees about the completeness or reliability of content on our site or in our reports. We are not liable for any errors resulting from incorrect or incomplete information provided by you.

All FastTax.ie customers automatically qualify for our income tax guarantee, provided the following conditions are met:

• Your return is filed on time, and correct preliminary and final tax payments are made on time.
• Your LPT return and payment have been completed on time.
• The tax year is not under Revenue audit, review, or enquiry.
• Your total assessable income does not exceed €200,000.
• No claims for Double Taxation Relief are included.
• You did not receive a PAYE refund for the year, and Revenue is not recovering previous underpayments by reducing your tax credits.
• You have made a full and accurate disclosure of income, expenses, and only claimed valid tax credits and deductions.
• You are resident and domiciled in Ireland for tax purposes, or (if non-resident) your only Irish income is rental income from up to three residential properties.
• You did not exercise or benefit from any share options, RSUs, or similar schemes during the year.

The guarantee does not apply in cases involving:

• Farming or foreign business income
• Marginal relief, capital gains tax, PRSI, USC on bank bonus payments
• Foreign life policies, offshore funds, or other offshore products

The tax information and advice contained on the website is based on the Company’s interpretation of Revenue law and current practice. The Company does not guarantee that the Revenue or other government departments might not challenge same or may take a different interpretation there from. All Customers signing up for access to the website accept that it is for the personal use of the Customer only and may not be used for any other purpose.

We process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided is accurate.

Online records will only be supported for a four-year period. Where customers do not renew their subscription online records will only be supported for a period of twelve months from the end of the last year for which a subscription was paid.

It is our customer’s responsibility to make copies of their tax returns and supporting information and to maintain same in case it is ever required by the Revenue Commissioners.

All content on this site — including design, tools (such as tax calculators), text, and layout — is the property of FastTax.ie and protected by Irish, EU, and international intellectual property laws.

You may only use this content for personal, non-commercial purposes.
You may not copy, modify, share, sell, or reuse any part of the site or its materials without our express written permission.

You also may not:

• Use bots or scraping tools to extract site data
• Frame or reproduce our branding or layout
• Use our name, trademarks, or content in hidden metadata

Downloading or viewing materials does not grant ownership or usage rights.

Communication with customers will be primarily by way of email and by phone. FastTax.ie does not accept any liability for information contained in email communications either to or from customers being intercepted by hackers. We will communicate with the email addresses entered by customers on registration or amended by them subsequently. It is the customer’s sole responsibility to ensure we are provided with up-to-date working email addresses. It is the customer’s sole responsibility to ensure that emails from FastTax.ie do not end up in Spam.

Phone support is provided during normal office hours. Opening times are posted on our website. During the months of October and November phone support and opening hours may be extended to facilitate customers complying with the tax return submission deadline dates.

This site uses cookies. Please refer to our Cookie Policy for details and cookie consent options.

We may update these Terms at any time. Continued use constitutes acceptance.

These Terms are governed by Irish law. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

If you have questions about these Terms, contact us at info@fasttax.ie.

Contact Complaints Officer at info@fasttax.ie. If unresolved, escalate to the Competition and Consumer Protection Commission (www.ccpc.ie).